Email support
Reach the team at support@jsplaces.com for login help, access issues, and product questions.
Support
Support
SafeSpend is an early-stage product, so support currently starts with email. If you need help, send a note and we will use it to improve the product and the experience.
What to include
- Your account email address
- A short description of the issue
- Any page or action where the problem happened
- Relevant screenshots if they help explain the issue
Typical help topics
- Signing in with Google
- Household access or invitations
- Privacy, security, or terms questions
- Feedback about the planning experience
Response model
- Email is the primary support channel for now.
- We will expand support options as the product grows.
- Critical issues should be described clearly so they can be triaged quickly.